âMost companies are innovating with AI with already digitized data on the internet,â Plaud CEO Nathan Hsu says in a press briefing ahead of the NotePinâs release. âBut there is so much data in our real-life scenarios. What we say, what we hear, and what we see.â
Are You Getting This Down?
Transcribing your life is a noble endeavor. A decent amount of the long, tedious task of transcribing an interview or meeting notes by hand can be handed off to a good speech recognition service. Butâtake it from a journalist who routinely uses automated transcription services to type out interviewsâthose services sure arenât perfect, and they can often generate entirely wrong sentences, completely misspell names, or mangle basic facts.
Avijit Ghosh, a policy researcher at the AI company Hugging Face, points out that AI speech recognition also historically has trouble recognizing people speaking with particular accents, which can lead to misunderstandings. (Hsu says this hasnât been an issue that Plaud users have brought up.) Add in the extra idiosyncrasies that generative AI systems can hallucinate into existence and youâre often left with an almost-but-not-quite-there picture of what happened. It may be better than the types of transcriptions you had access to before, but itâs important to recognize what limitations the tools may have. Relying on that incomplete information to guide your work life could result in some uncomfortable misconceptions, or just lead to embarrassment.
âIt might completely make up things that have never been said,â Ghosh says.
There are also security concerns that come from both relying on AI for business meetings and having so much information stored in a wearable device. Plaud says its cloud transcription and summarization service is encrypted by default, but the device itself is not. If a user loses a device and someone else snatches it up, any recordings stored on the device could be accessed if they connect it to their computer. Hsu says this is not likely to be a problem, because the NotePin uses a proprietary charging connector, so bad actors wouldnât be able to access the device unless they have a NotePin of their own. (To which I would say, have you seen the lengths that hackers are willing to go to in order to steal secrets?) Also, the NotePin has a built-in âfind myâ feature that helps keep it from getting lost. Still, itâs not a perfectly closed system.
âIn that case, if youâre not taking precautions and you lose the device, that could be accessible,â Hsu says. âBut thatâs very extreme.â
Ultimately, Hsu has greater ambitions for his company than work-focused devices, though heâs careful to point out that this is what theyâre concentrating on now, and heâs cognizant of the uneasiness it might cause.
âWe have this grand vision, where what happens if users could just record all of the conversations in their daily lives, maybe even after decades,â Hsu says. âIf it always listens to you, it learns you, and over time it gets to know your personality, your preferences, your interactions. Someday, youâre going to be able to utilize AI to reproduce yourselfâcreate this real digital twin. Thatâs kind of this grand mission, where we think if weâre able to help users connect to so many memories, itâs going to be grand.â
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